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Reservations Specialist

Micato Safaris | New York NY 10010 USA | Full Time | Posted: 11/30/2012

Job Descriptiontop

Micato Safaris, voted “#1 World’s Best Tour Operator & Safari Outfitter” by prestigious Travel+Leisure magazine’s readers a record nine times, seeks a dynamic, highly customer service oriented individual to work with the Bespoke Collection, arranging private, customized safaris and tours. Based in New York City, Micato Safaris operates tours and safaris throughout East Africa, Southern Africa and India, with affiliated offices in Cape Town, Nairobi and New Delhi, India. This position will work out of our New York City office.

Our Reservations Specialists:

  • Handle heavy call and email traffic in a prompt, timely manner
  • Provide exceptional customer service to our valued guests and clients
  • Work with a proprietary reservations database and Microsoft Office 365

Skills and Abilities

  • Strong customer service ethic
  • Excellent verbal communication and creative writing skills
  • Very strong attention to detail
  • Ability to manage multiple projects and prioritize tasks
  • Commitment to teamwork with creativity and flexibility, good humor and high energy
  • Able to work independently or as part of a team
  • Positive attitude
  • Respect for others
  • High degree of honesty and integrity
  • Sense of humor

Experience & Education

  • College degree required
  • Travel industry background preferred but not required
  • Previous experience with a reservations database a plus
  • Strong competency in Microsoft Office
  • Excellent communication and verbal skills

To apply:

  • Email letter and resume summarizing qualifications to
  • Please indicate Job Code: TWRS
  • Creativity appreciated
  • Indicate compensation requirements
  • Due to the large volume of responses anticipated, we regret that only candidates under consideration will be contacted



Job Detailstop

Location New York, NY, 10010, USA
Industry Sectors Tour Operator
Function Sales

Location Maptop

Contact Informationtop

Contact Name Micato Safaris
How to apply Applications are no longer accepted for this job posting.
Job Code TWRS