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Six World Spree Job Descriptions within - Seattle WA and Vancouver, Canada locations

WorldSpree | Seattle and Vancouver WA 98005 USA | Full Time | Posted: 02/10/2014

Job Descriptiontop

World Spree Travel

"The World from a Different Angle" 

 

Operation & Reservation Manager

Marketing Manager

Latin America Specialist

Asia Specialist

Air Product Manager

Online Marketing Specialist 

 

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World Spree Travel: We are a young and expanding company that specialises in offering exceptional value group travel to a range of exotic destinations. Founded in 2004 we originally specialised in trips toChina, the popularity of these holidays has seen us progressively grow in size, increasing the range of destinations that we feature. We offer a relaxed work environment with opportunities for career development and travel.

We are looking for dynamic individuals for the following positions for our offices in Bellevue, Washington and Vancouver, Canada

Locations for all 6 job titles are both in Bellevue, Washington, and Vancouver, Canada

 

 World Spree USA                                                                         World Spree Canada

 2320 130th Ave. NE, Suite 200                                                    4946 Canada Way, Suite 210

Bellevue, WA, 98005                                                                     Burnaby, BC, Canada, V5G4H7

 

Company website: www.worldspree.com

 

How to apply:

Qualified candidates should submit their resume with salary history and requirements to hr@worldspree.com, indicating the applied position in the subject line for immediate consideration. We thank all candidates for their interest in applying, however only those that meet the criteria and are selected for an interview will be contacted.

 

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 Operation & Reservation Manager

 

Experienced travel professional required to lead and manage the operations and reservations teams for World Spree Travel. The successful candidate will be tasked with maximising sales, ensuring consistent delivery of high quality service to our customers and be an instrumental part of the company’s planned growth.

Key Duties:

  • Provide leadership & motivation to the Sales team so sales are maximised and targets achieved.
  • Ensure the highest possible level of service is provided to the customer.
  • Liaise with our local operators to ensure tours run smoothly and itinerary information provided to clients is accurate and comprehensive. 
  • Manage post departure customer relations to appease disappointed customers and provide quality control feedback to the product team.
  • Handle customer complaints and other service issues.
  • Work closely in collaboration with other departments. 
  • General team management, including coaching/mentoring and recruitment.

 

Key Requirements:

  • Tour operator experience, preferably at a managerial level. 
  • Well developed planning, organizational, negotiating and decision-making skills.
  • Excellent written and verbal communication. 
  • Good IT knowledge including MS Office programs.
  • Well Travelled.

 

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Marketing Manager

 

Experienced marketing professional required to manage the marketing and communications for World Spree Travel. The successful candidate will be tasked with developing the brand in the market place, ensuring maximum return on investment from marketing spend and be an instrumental part of the company’s planned growth.

Key Duties:

  • Manage the marketing budget across on and offline to maximise return on investment.
  • Responsible for design, production and distribution of all advertising and direct mail.
  • Develop the company’s online presence through social media, blogs and search engine optimisation.
  • Ensure the positive positioning of the brand through successful PR.
  • Implement an effective customer relationship management strategy.
  • Write excellent and original copy to promote our range of tour products.
  • Work closely in collaboration with other departments and outside agencies.

 

Key Requirements:


  • Extensive marketing experience, preferably from a travel background.
  • Well developed creative, planning, organizational, negotiating and decision-making skills. 
  • Strong commercial focus.
  • Confident with online marketing and social media.
  • Excellent written and verbal communication.
  • Good IT knowledge including MS Office programs.

 

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 Latin America Specialist

 

Experienced travel professional required with an expert knowledge of Latin American destinations to aid customers booking group tour itineraries for World Spree Travel. The successful candidate will hold be a key part of our team using their knowledge to assist clients and other staff members in order to successfully grow and develop our business in this region.

Key Duties:

  • Provide outstanding customer service in assisting clients with booking enquiries by phone and e-mail on our range of tours toLatin America.
  • Ability to close sales and hit targets.
  • Offer excellent post booking support for cancellations, insurance, special requests and other general enquiries
  • Deal with ad-hoc tailormade group bookings.
  • Use your knowledge to assist other staff members.
  • Where necessary assist with enquiries to other destinations.
  • Check reservations for each tour and departure and where necessary cancel/consolidate tours.
  • Work closely in collaboration with other departments and overseas agents.

 

Key Requirements:

  • Strong geographical and product knowledge of Latin America with first hand travel experience (preferred destinations:Peru,Ecuador,Brazil,Chile,Argentina,Costa Rica,Nicaragua,Panama).
  • Sales experience with a history of hitting and exceeding targets.
  • Knowledge of CRS (preferably Sabre).
  • Excellent written and verbal communication.
  • Good IT knowledge including MS Office programs.

 

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Asia Specialist

 

Experienced travel professional required with an expert knowledge of Asian destinations to aid customers booking group tour itineraries for World Spree Travel. The successful candidate will hold be a key part of our team using their knowledge to assist clients and other staff members in order to successfully grow and develop our business in this region.

Key Duties:

  • Provide outstanding customer service in assisting clients with booking enquiries by phone and e-mail on our range of tours toAsia.
  • Ability to close sales and hit targets.
  • Offer excellent post booking support for cancellations, insurance, special requests and other general enquiries.
  • Deal with ad-hoc tailormade group bookings.
  • Use your knowledge to assist other staff members.
  • Where necessary assist with enquiries to other destinations.
  • Check reservations for each tour and departure and where necessary cancel/consolidate tours.
  • Work closely in collaboration with other departments and overseas agents.

 

Key Requirements:

  • Strong geographical and product knowledge of Asia with first hand travel experience (preferred destinations:China,Vietnam,Cambodia,Laos,Thailand,Burma,India,Nepal,Japan,Indonesia,Malaysia,Mongolia).
  • Sales experience with a history of hitting and exceeding targets.
  • Knowledge of CRS (preferably Sabre).
  • Excellent written and verbal communication.
  • Good IT knowledge including MS Office programs.

 

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Online Marketing Specialist

 

Experienced marketing professional required to manage social media and online content for World Spree Travel. The successful candidate will play a key role in ensuring we communicate effectively with our customers online through effective use of social media and our website.

Key Duties:

  • Run the company’s social media accounts, ensuring customers are dealt with in a professional manner.
  • Take responsibility for online content, ensuring website copy and photography accurately promote our range of tours.
  • Manage image and video libraries
  • Read and respond to online customer feedback, encouraging positive interaction.

 

Key Requirements:

  • Travel marketing background preferred.
  • Confident and experienced with using social media including Facebook, Twitter and Google+
  • Excellent photography & videography skills.
  • Good knowledge of photo and video editing software.
  • Excellent written and verbal communication, with ability to write and proof copy.
  • Good IT knowledge including MS Office programs.

 

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Air Product Manager

 

Experienced travel professional required to manage the air product for World Spree Travel. The successful candidate will work closely with airline partners and also lead a project to develop our online booking engine.

Key Duties:

  • Maintain and develop good relationships with our airline partners
  • Negotiate competitive rates and allocations.
  • Manage the relationship with our air consolidator partner.
  • Project manage the development of our online booking engine.
  • Monitor customer feedback on our air partners.

 

Key Requirements:

  • Air background required either with tour operator or airline.
  • Strong technical knowledge with a good understanding of CRS (preferably Sabre).
  • Project management experience.
  • Good negotiation skills and ability to work closely with partners.
  • Good IT knowledge including Microsoft programs.

 

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How to apply:

Qualified candidates should submit their resume with salary history and requirements to hr@worldspree.com, indicating the applied position in the subject line for immediate consideration. We thank all candidates for their interest in applying, however only those that meet the criteria and are selected for an interview will be contacted.

 

 

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Location Seattle and Vancouver, WA, 98005, United States
Industry Sectors Tour Operator
Function Management

Location Maptop

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