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Director of Business Development - Sales

Viking Cruises |  Los Angeles CA 90001 USA | Full Time |  Posted: 03/04/2019

Job Descriptiontop


Director, Business Development

Job Description


Position Base: This position is based in the territory of IL, WI, MI, IA, IN and reports to the HQ office in Woodland Hills, CA.


Job purpose:

-To plan and carry out sales activities on the travel agent channel via field calls, trainings, webinars and most importantly, Viking’s cruise night program.

-Focus on top producing accounts to increase sales revenue for the Viking product

-To keep Viking’s product mix as a top of mind preferred supplieandr


Key Responsibilities and Accountabilities:

This is an integral position to the success of Viking Cruises within the travel agent channel.   Typical day-to-day activities include, but are not limited to the following:

Effective field calls; Training agents on how to market the Viking brand; In-house trainings for agents; Effective Cruise Nights for agents’ clients; Securing webinar based trainings with current top producing agencies and identifying potential marketing initiatives; Managing the sales option process to maximize sales cycle effectiveness; Conducting phone-based conference calls with top agencies and marketing articulate business model and value proposition of selling Viking Cruises; Developing and qualifying travel agencies within territory to drive additional sales opportunities; Gathering business intelligence on top travel agencies, competition and the travel industry to support the scheduling of sales calls and agent and consumer events; other responsibilities as required,

This position works closely with Inside Sales Managers, Directors and the Vice President of Sales.



-5+years of field sales experience

-Excellent relationship-building skills

-Experience selling a luxury product

-Excellent written and oral communication skills

-Strategic thinking and understanding on how to

-Ability to do presentations in front of a live audience

-Great stage presence


-Must have good working skills in Power Point, Excel and Word

-Exceptional ability to immediately establish one's credibility with top travel agencies.

-Solid understanding of business concepts and ability to quickly learn travel industry-specific content

-Presents themselves professionally in the office and in the field

-Flexible to travel within the territory and occasionally international (40% travel)


-Ability to set and meet personal and team weekly, monthly, quarterly and annual revenue goals

-Has personal goals to be the best

Position reports to the Director, Trade Sales


About Viking Cruises


Viking was founded in 1997 with the purchase of four ships in Russia and is now the leader in river and small ship ocean cruising. Designed for discerning travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests “the thinking person’s cruise” as an alternative to mainstream cruises. In its first two years of operation, Viking has been rated the #1 ocean cruise line in Travel + Leisure’s 2016 and 2017 “World’s Best” Awards. Viking currently operates a fleet of 63 vessels, offering scenic cruising on rivers and oceans around the world. By 2023 the company will operate 10 930-guest ocean cruise ships and will be the largest small ship ocean cruise line. In addition to the Travel + Leisure honors, Viking has also been honored multiple times on Condé Nast Traveler’s “Gold List” as well as recognized by Cruise Critic as “Best Overall” Small-Mid size ship in the 2018 Cruisers’ Choice Awards, “Best River Cruise Line” and “Best River Itineraries,” with the entire Viking Longships® fleet being named “Best New River Ships” in the website’s Editors’ Picks Awards. For additional information, visit




Job Detailstop

Location Los Angeles, CA, 90001, United States
Industry Sectors Cruise
Function Sales

Location Maptop

Contact Informationtop

Contact Name Shontal Harris
How to apply Employer provided a link where your application will be accepted. Click on the link below and follow instructions.
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Primary Phone 8182271234
Primary Fax 8182271234