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Director of Sales

The Travel Corporation |  Cypress CA 90630 USA | Full Time |  Posted: 06/11/2019

Job Descriptiontop

 

About Us

 

As a global leader in premium escorted travel, Insight Vacations® has been crafting magical journeys for 40 years that embody The Art of Traveling in Style. Through meticulous planning, detailed preparation and boundless passion, Insight’s collection of award-winning itineraries showcases the most outstanding destinations in Europe and North America. Guided by a highly-skilled Travel Director, guests can look forward to traveling in smaller groups, savoring authentic dining and enjoying a range of immersive Insight Experiences. 

Position Summary

Manage and develop the field sales staff in the Western USA and the efficient execution of tactical sales activities and promotions to ensure targeted revenue performance is achieved. Coach all field sales staff and ensure compliance with company objectives and policies.  Additionally, handles some Key Accounts.

Duties and Responsibilities 

  • Manage the performance of District Sales Managers through regular feedback, coaching, motivation and support, promotion of teamwork, training, formal performance appraisals, enacting disciplinary processes etc. and working as appropriate to address staff needs and promote staff retention.  Coach and implement CEP (Consultative Engagement Process). Continuously motivate the sales team and inspire them to stay focused on company’s goals. Provide a yearly evaluation of the Sales Team concerning each team member’s overall sales performance.
  • Work to build and maintain effective strategic relationships with national account sales executives and managers.
  • Work with Executive Team to develop a Strategic Plan and budget during each plan year, and ensure this plan is properly executed to meet sales targets and remain within budget.  Set parameters to drive business, including commission structures, group concessions and trade show attendance, etc.
  • Assist in developing the District Sales Managers’ territories and ensuring that call patterns are efficient to retain current business as well as expand to develop more business. Ensure all requested sales reports are accurate, detailed, and submitted within the desired timeframe.  To ensure DSMs are utilizing Salesforce and other sales technologies.
  • Oversee individual sales targets for each DSM based on territory.   Provide training to DSM’s on systems and CEP sales techniques as necessary to ensure company goals are being met and customers are being properly serviced.  Ensure the Sales team provides Insight and Luxury Gold training opportunities for agents through weekly trainings, client presentations, product information sessions and ongoing website and e-learning strategies; escort familiarization trips for travel agents as necessary.  
  • Direct reports, District Sales Managers. Responsible for managing each direct report which includes organizing workloads, delegating responsibilities and supervision as needed. Administering advanced learning opportunities to direct report to enhance business skills.
  • Assist and support the management of the Sales Team T&E budget and co-op marketing funds in the most cost-effective way, being mindful of established policies.
  • Ensure team utilization of sales activities in Salesforce, record trainings, appointments, tasks, customer feedback and other sales activities in a timely manner. Utilize Salesforce reports to provide useful information to agents during every call and in regular e-mail communication  
  • Other duties and responsibilities as assigned by the President.

Qualifications

  • At least 5 years’ experience in management and/or travel related industry experience required. Prior sales team management skills a plus. Outstanding communication, and negotiation skills a must. Self-motivated, enthusiastic, dedicated, and passionate individual. Ability to work under pressure and meet all deadlines
  • Bachelor’s Degree preferred, but not required.
  • Proficiency in Microsoft Office applications (Outlook, Excel, PowerPoint, Word), SalesForce and internet required. Ability to learn new programs quickly.
  • Excellent verbal and written communication skills required. Ability to speak publicly in front of small and large audience required.
  • Vision correctable to 20/20 with reasonable accommodation required.
  • Able to sit for long periods of time and to use a computer, mouse and keyboard required. Able to lift 20lbs with reasonable accommodation preferred.
  • Ability to travel extensively throughout the territory and abroad required.  Ability to guide a sales team in meeting their sales goals; must be able to successfully meet credit background check requirements; able to travel for business both domestically and internationally.
  • Ability to travel extensively throughout the assigned territory and abroad required.  Ability to guide a sales team in meeting their sales goals; Ability to secure a corporate credit card in his/her name, or in the event that a corporate credit card is denied, ability to produce a personal credit card with an available line of credit of at least $5,000 for business expenses.
  • Able to produce a suitable automobile which will be used for business travel and all legally-mandated licenses and insurances. 
  • Presentation Skills- able to deliver effective presentations, engage as a credible trainer, and represent the company professionally at internal and external events.
  •  Drive for Results/Action-Oriented- able to target and achieve results, set challenging goals, show energy and react to opportunity, instill urgency in others, and meet deadlines.
  • Planning and Organization- able to help sales team develop detailed sales/marketing plans aligned with company goals, manage time and work flow well, create effective sales call plans, monitor and respond to competition timely, work systematically/efficiently, manage distractions and interruptions.
  •  Learning/Problem Solving- able to understand the issue and underlying causes, apply new information quickly, and solve problems creatively.
  •  Customer Focus- able to build customer confidence, set achievable customer expectations, assume responsibility for solving customer problems, ensure commitments to customers are met, and solicit opinions and ideas from customers using CSP strategy. Is committed to increasing customer satisfaction and is responsive to internal customers.
  • Interpersonal Savvy- able to use good listening skills, be sensitive to customers, adjust quickly to different personal styles, and stay open to other viewpoints
  • Integrity/Trust- able to deal with others in a straightforward and honest manner, be accountable for actions, maintain confidentiality, and support company values
  • Composure/Adaptability- able to support change, encourage innovation and new ideas, handle pressure, adjust to meet changing needs, and handle conflict effectively
  • Travel: Able to work flexible hours, including evenings and weekends as required, and travel extensively throughout the territory. Overnight travel is required 50% of the month to ensure territory efficiency. Overseas travel required.

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state or local laws or ordinances. 

Job Detailstop

Location Cypress, CA, 90630, United States
Annual Salary 90,000.00 - 100,000.00/Yearly
Industry Sectors Tour Operator
Function Sales
Experience Years 5 yrs
Relocation Cost Paid None
Interview Cost Paid Negotiable

Location Maptop

Contact Informationtop

Contact Name Jacob Counts
How to apply A resume is required to apply to this job. Applications are sent to employer via email. Click on the link below and follow instructions.
Apply Click Here (apply to job)
Primary Phone 7149374997
Job Code 1447