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International Concert Tours Specialist

Perform International |  Atlanta GA 30341 USA | Full Time |  Posted: 08/02/2019

Job Descriptiontop

Job Overview

Work with Perform International’s executive team, planning and implementing concert performance tours for choirs, bands and orchestra to destinations worldwide. Manage the overall concert performance experience, providing customer service to musicians and accompanying passengers including payments, program updates, client communication, tour documents, etc. Handle flight, land tour logistics and assist with concert planning in Europe, Asia and the U.S.

Responsibilities and Duties 

  • Manage and oversee each assigned touronce a choir, band or orchestra signed the required registration documents.

  • Set up each program in the company’s tour handling system.

  • Develop/organize email communications to tour travelers (performers & accompanying travelers).

  • Answer/return tour traveler phone calls/emails related to tours.

  • Ensure each passenger is current in their tour payments.

  • Plan the detailed tour logistics together with the respective Destination Management Companies incl. confirmation of services (e.g. hotels, restaurants, tour guides, etc.), manage room inventory and coach size, meal planning, detailed timing of each tour day, etc.

  • Monitor group airline booking inventory and utilization deadlines in coordination with the company’s air vendors.

  • Assist with the concert organization in collaboration with the company’s artistic teams in the U.S. and overseas including venue confirmations, staging, promotional material, etc.

  • Produce final travel packets incl. tour documents, luggage & name tags, etc.

  • Perform other duties as needed related to tours.

  • Manage and oversee other projects as assigned by the Company. 

Qualifications 

  • Strong customer service skills (especially phone and email communication) – patience to work with older customers and first-time international travelers.

  • Experience in planning leisure group tours to international destinations.

  • Extensive knowledge of international travel destinations with a specific focus on Europe.

  • Strong numeric and computer skills and an ability to adapt to the tour platform our clients use to register for trips.

  • Exceptionally high levels of motivation, working both independently and as part of a team.

  • Excellent organizational skills with the ability to multi-task while meeting tight deadlines.

  • Ability to assimilate information and to pay close attention to accuracy and detail.

  • Classical music background advantageous but not essential.

  • College preferred. 

About Perform International

Boldly informed by the belief that music inherently speaks as an expression of the human spirit beyond borders and in all cultures, Perform International seeks to empower music directors and ensembles to realize meaningful and life-changing immersion experiences and performances around the world. The company produces concert tours for bands, choirs and orchestras traveling to Europe, Asia, Oceania, and the U.S. Perform International works with some of the most prestigious American and Canadian music ensembles creating exciting performance opportunities in iconic concerts halls as well as intimate venues in large cities and small towns around the world.

Job Detailstop

Location Atlanta, GA, 30341, United States
Industry Sectors Tour Operator
Function Other

Location Maptop

Contact Informationtop

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